Cookie Policy

We use cookies and similar technologies, including those of authorised third parties, to provide you with a better experience when using and browsing the website and to provide you with contents tailored to your interests, preferences and browsing. From this page you can learn more about all the types of cookies we use, express your consent preferences and change them at any time.

The Data Controller is Banco BPM, with registered office in Milan, Piazza F. Meda no. 4, 20121.

Characteristics and purposes of cookies

"Cookies" are small text files that the websites visited by the user send to the user's terminal (computer, smartphone, tablet or any other tool used to access the Internet), where they are stored and then sent back to the same websites the next time they are visited by the same user.

While browsing, the user may also receive cookies from different websites (so-called "third-party" cookies) on his/her terminal, set directly by the managers of the aforesaid websites and used for the purposes and in the manner they have defined.

Cookies that require the consent of the user

Technical cookies
There are two types of technical cookies:

“Browsing” or “session” cookies: cookies that are not stored permanently on the user's computer and vanish when the browser is closed. These cookies are used only for sending session identifiers, which are necessary to allow the secure and efficient browsing of the website, avoiding the use of computer techniques that are more invasive for users, and do not allow the acquisition of the personal identification data of the user;
"Functional" cookies: cookies that adapt the presentation of the website to the display preferences of the user's computer (for example, language, screen resolution, operating system used, etc.).

The user's consent is not required for the installation of technical cookies.

Technical cookies also include "analytics" or "tracking" cookies (Google Analytics).

This website uses the Google Analytics service of the company Google Inc. (hereinafter Google) for the generation of statistics on the use of the web portal, without providing personal information on individual users.
To consult Google's privacy policy regarding the Google Analytics service, please visit the website https://marketingplatform.google.com/about/analytics/terms/us/

To learn about Google's privacy policy, please visit the website https://policies.google.com/privacy?hl=en-GB

Cookies that require the consent of the user

“Profiling” cookies
These cookies trace user profiles by collecting information on browsing preferences and then send customised content (promotional banners and/or targeted offers).
For customers who access the internet banking area using personal identification codes, the information obtained by cookies may be aggregated with the information that the Bank already holds and - based on the consent given - also used to integrate their personal profiles.
The user's consent is required for the installation of profiling cookies.

Profiling Cookies have a maximum lifespan of 1 year.

Cookies managed by third parties:
This website has also installed cookies issued and managed by "third parties" that can collect information from the browser terminals visiting the website through these cookies.
The main categories of cookies managed by third parties and installed on this website are:

Advertising profiling cookies: used to deliver advertising based on the interests shown through Internet browsing.
Re-targeting cookies: used to send advertising to people who have previously visited this website.
Social network cookies: used to share content on social networks.

The cookies issued by third parties and the links to their privacy policies are listed below:

AdForm

The purpose of this installation is to provide advertising based on the interests expressed through Internet browsing, to send advertising to individuals who have previously visited this site, to manage browsing statistics, to personalise contents, to optimise browsing and to display personalised and more appropriate communications; this personalisation also takes place on the basis of Bank customers' browsing behaviour on third-party websites with which AdForm has entered into agreements for the installation of its own cookie.

The browsing data obtained by AdForm also on third party websites may also be communicated to the Bank and – for customers who access the internet banking area by using personal identification codes – the information obtained from the cookie may be aggregated with the information already held by the Bank and – based on the consent provided – also used to supplement their personal profile.

https://site.adform.com/it/privacy-center/website-privacy/cookie-policy/Cookie Policy - Adform

Adobe Target

The purpose of the installation is to personalise the commercial information on the site based on your interests and to monitor and measure the use of the Banco BPM website by users. For customers who access the internet banking area by using personal identification codes, the information obtained from the cookie may be aggregated with that already held by the Bank and – on the basis of the consent given – also used to supplement their personal profile.
To prevent the storage of the aforementioned cookies and/or to deactivate them, users can follow the procedure available at the following link:

http://www.adobe.com/privacy/opt-out.html

Bing

This installation is for providing advertising based on the interests expressed through Internet browsing, sending advertising to people who have previously visited this website, personalising content and optimising browsing.

https://privacy.microsoft.com/it-it/privacystatement

Criteo

https://www.criteo.com/it/privacy

DV360

https://policies.google.com/technologies/ads

Meta

The purpose of this installation is to provide advertising based on the interests expressed through Internet browsing, to send advertising to people who have previously visited this website, to personalise contents, to optimise browsing and to share contents on social networks.

https://www.facebook.com/privacy/policies/cookies/?entry_point=cookie_policy_redirect&entry=0

Quantcast

https://www.quantcast.com/privacy

Refine

https://www.refine.direct/cookie-policy

To manage the use of third-party consent-based cookies:

Deny

Cookie choices

This website performs best when cookies are enabled. However, you can still decide not to allow cookies to be set on your computer.

For information on how to change your cookie settings, links explaining how to manage cookies for the most popular browsers are provided below:

Internet Explorer TM

http://windows.microsoft.com/en-GB/windows-vista/Block-or-allow-cookies

Google Chrome TM

https://support.google.com/chrome/answer/95647?hl=en&hlrm=en

Mozilla Firefox TM

https://support.mozilla.org/en-US/kb/block-websites-storing-cookies-site-data-firefox

Apple Safari TM

http://www.apple.com/uk/support

Opera TM

https://help.opera.com/en/latest/web-preferences/#cookies

Data retention period

The Bank will only retain your data for as long as required to achieve the purposes for which it was collected, in compliance with the limitation periods or other time limits that may be established by relevant legislation and regulations or that may be required on the grounds of justice or public interest.

Transfer of and access to your data

The purposes in question may also be achieved by transmitting or disclosing data to third parties authorised to process such data, insofar as they are responsible for performing or providing specific services strictly linked to those of the Bank, such as other Group companies or outsourcing companies.

Your personal data will be mainly processed within the territory of the European Union. The Bank reserves the right to transfer your personal data to non-EU countries to respond to any technical and organisational requirements that may arise. In any case, your data will be processed in compliance with the appropriate safeguards established by applicable legislation, such as the European Commission’s adequacy decisions, standard contractual clauses approved by the European Commission or other legal instruments.

Your rights

You may withdraw your consent to profiling cookies by selecting “Deny” and clicking “Save Settings”. Alternatively, you may withdraw your consent to all profiling cookies by clicking on the “Deny All” and “Save Settings” buttons.

We remind you that to exercise your rights under articles 15 to 22 of the GDPR, you may contact protezionedati@bancaakros.it or send a communication to the Bank’s registered office at Piazza F. Meda no. 4, 20121 Milan, for the attention of the Data Protection Officer. For further information, please view the Privacy Policy, available on the Privacy page at www.bancaakros.it/en/.

Where appropriate, you may lodge a complaint with the competent Data Protection Authority, in a form and manner established by law; for further information, please visit the Data Protection Authority’s website: www.garanteprivacy.it/web/garante-privacy-en/home_en.